Analytica Laboratories Reviews

Based on 373 reviews and 371 ratings our customers rate us 9/10.

  1. good service, price and turnaround times. Asbestos testing is getting much better – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    10 Sep 17 Add public reply

  2. We are very satisfied. Been using analytica for a month now and had a few difficult clients. I have needed lab comp to be analyzed as individuals and I've also needed an urgent result. All my dealings with staff have been A1, seriously. When dealing with difficult clients having a lab that deliver when they say they will makes all the difference. I really can't thank you all enough and look forward to our continued journey together. Thank you – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  3. The pricing structure is fair and reasonable, staff are friendly, accommodating and have great up-beat phone manor. My results have come through in a timely manor so perfect score so far, keep up the good work. Col – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  4. Happy with service well done, quick turnaround, friendly/helpful staff on phone. Spoke with paul :-) Will be using again net year – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  5. Extremely satisfied with the service. Good staff and quick testing. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  6. I would have rates your turn around time as a 9 or 10 because generally you were incredibly efficient. But we had ordered forecast results or our manuka honey samples and I had the chase those after a week. It seems there was a technical hitch?? – Please tell us how satisfied you are with us overall?

    • 6/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  7. The service was great. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  8. Good. When sending from Auckland i lose a day in courier and another day there. If we get results the day of receipt it will be awesome. I know you will quote your urgent service – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    07 Sep 17 Add public reply

  9. Service excellent, very professional and friendly team. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    24 Aug 17 Add public reply

  10. No complaints so very satisfied and have been helpful when needed – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    24 Aug 17 Add public reply

  11. Very Satisfied – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    23 Aug 17 Add public reply

  12. Sample reception is awesome, they all deserve a raise :) – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    23 Aug 17 Add public reply

  13. I was very satisfied with the whole process, from first contact with company, working through a pricing model for our group and finally getting a number of tests done in a week. The only improvement I could ask for is some signage on the building for identification purposes. It was a little hard to find in order to drop off the tests to the lab. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    23 Aug 17 Add public reply

  14. Extremely satisfied. I am a new customer and have had excellent service. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    23 Aug 17 Add public reply

  15. Very satisfied - prompt service, quick response to queries :) – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 Aug 17 Add public reply

  16. Excellent service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 Aug 17 Add public reply

  17. Great, everyone is helpful and great to deal with, thanks. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    07 Aug 17 Add public reply

  18. Poor signage meant it was difficult to find Analytica Laboratories, but once located, I was completely satisfied by the helpful staff, the communication and the fact everything was done according to timeline given. Would definitely use them again. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    03 Aug 17 Add public reply

  19. Very satisfied, and appreciate the personal effort to assist me lodging the correct forms, as I am new to this process. Analytica has always gone the extra mile with its services and educating us the evolving scientific elements of the industry. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    03 Aug 17 Add public reply

  20. very happy with service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    02 Aug 17 Add public reply

  21. We were very happy with the turn around in results. The step by step process to send the samples from Australia was clear and helpful. Will recommend you to others. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    02 Aug 17 Add public reply

  22. I will say I'm pretty satisfied with your over all service, though have been meaning to inquire about invoicing and whether it could be one monthly or sent with the results as 3 emails per test becomes a bit much. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    02 Aug 17 Add public reply

  23. Very – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    02 Aug 17 Add public reply

  24. Ok – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    02 Aug 17 Add public reply

  25. New to your testing very pleased with feedback and supporting help – Please tell us how satisfied you are with us overall?

    • 4/10 – How would you rate our turnaround time?
    • 3/10 – How would you rate us on value for money?

    23 Jun 17 Add public reply

  26. Satisfied – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    21 Jun 17 Add public reply

  27. I made some boo boo's as this was my first sample test. The admin person was a great personable character to deal with and sorted things out for me. There is a big brick wall for me, on the testing process you do, I'm very curios as to the Tutin test. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    10 Jun 17 Add public reply

  28. Awesome – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    07 Jun 17 Add public reply

  29. I am unsatisfied with customer service. Information on result delays are frustratingly slow and often require another follow up email or call. – Please tell us how satisfied you are with us overall?

    • 3/10 – How would you rate our turnaround time?
    • 5/10 – How would you rate us on value for money?

    06 Jun 17 Add public reply

  30. We were very satisfied with the service and quick turn around but thought the price of the test was quite high. We are new to beekeeping so didn't know what to expect. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 5/10 – How would you rate us on value for money?

    06 Jun 17 Add public reply

  31. I thought it cost $10.00 per site but mine cost $100??? – Please tell us how satisfied you are with us overall?

    • 6/10 – How would you rate our turnaround time?
    • 2/10 – How would you rate us on value for money?

    06 Jun 17 Add public reply

  32. It's a great team offering a fantastic service - this team and service offered is tops. Fast, efficient and informative with character and politeness. Keep up the fantastic work – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    06 Jun 17 Add public reply

  33. Satisfied with all aspects - delivery time, sampling equipment/containers, costs. – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    06 Jun 17 Add public reply

  34. Very satisfied overall - great communication with approachable staff, and prompt responses. Can't wait for all required tests to be available at Analytica, to avoid delays with sub-contractors. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    28 May 17 Add public reply

    • 9/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    25 May 17 Add public reply

  35. The most recent test we had for 21 point st. I sent the samples in the courier on 15/05 and we didn't get the results back until Friday the 19th at the end of the day. Can you please let me know why it takes that long? Is it that courier took a day or so to get it to you or is it that it takes a few days to turn it around in the lab. What is your turn around time normally? Thanks – Please tell us how satisfied you are with us overall?

    • 1/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  36. Great service with a quick turn around let me know the value of my product. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  37. 100% – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  38. Overall I am very happy. A couple things that would be great is sample delivery option on a Saturday so to be ready first thing Monday morning. Free courier bags would be a great help – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  39. satisfied--good communication. I think the test is a bit expensive--especially for a home hobbyist. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 6/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  40. I have no problem with Analytica at all. Service and people were good to deal with. The only down side is that LIC won't let us put it onto their data base from your end. Which when add the results in it's not 'official' which means it's almost null and void. I think it's the big brother thing! It makes me very annoyed that your results aren't compatible with their system! – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  41. Always really helpful easy to reach and quick responses when you email Friendly people at the end of the line – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    22 May 17 Add public reply

    • 7/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  42. I was pleased with my overall experience – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 5/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  43. A very happy customer - quick and easy with minimal fuss – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  44. Very! – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  45. Very satisfied. Gret job. Many thanks. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    22 May 17 Add public reply

  46. Very satisfied with service and return of results, but the fee for testing is, in my opinion, very high. – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 2/10 – How would you rate us on value for money?

    12 May 17 Add public reply

  47. Excellent service and very patient helpful staff when I rang up asking silly questions! – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    04 May 17 Add public reply

  48. Great, fast service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    04 May 17 Add public reply

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