Analytica Laboratories Reviews

1. Overall very statisfied – Please tell us how satisfied you are with us overall?

   • 7/10 – How would you rate our turnaround time?
   • 8/10 – How would you rate us on value for money?

   Mike – 01/11/2019 – Add public reply
2. My first experience was pretty average. It took forever to get signed up and the overall process wasn't that clear – Please tell us how satisfied you are with us overall?

   • 3/10 – How would you rate our turnaround time?
   • 5/10 – How would you rate us on value for money?

   Justin Mackay – 28/10/2019 – Add public reply
3. very satisfied,.... I have already completed a previous survey , I was completely happy with your performance – Please tell us how satisfied you are with us overall?

   • 9/10 – How would you rate our turnaround time?
   • 8/10 – How would you rate us on value for money?

   Robbie Frew – 24/09/2019 – Add public reply
4. Very satisfied – Please tell us how satisfied you are with us overall?

   • 8/10 – How would you rate our turnaround time?
   • 9/10 – How would you rate us on value for money?

   Sue Grierson – 01/08/2019 – Add public reply
5. very satisfied,pricing,service product options all tremendous – Please tell us how satisfied you are with us overall?

   • 9/10 – How would you rate our turnaround time?
   • 9/10 – How would you rate us on value for money?

   Nick Collins – 31/07/2019 – Add public reply
6. • 5/10 – How would you rate our turnaround time?
   • 5/10 – How would you rate us on value for money?

   Rory – 29/07/2019 – Add public reply
7. Very satisfied as a first time user. Fast and friendly service – Please tell us how satisfied you are with us overall?

   • 10/10 – How would you rate our turnaround time?
   • 10/10 – How would you rate us on value for money?

   Christopher Howard – 28/07/2019 – Add public reply
8. • 8/10 – How would you rate our turnaround time?
   • 7/10 – How would you rate us on value for money?

   Bruce Wilson – 27/07/2019 – Add public reply
9. • 10/10 – How would you rate our turnaround time?
   • 8/10 – How would you rate us on value for money?

   R – 27/07/2019 – Add public reply
10. Pretty pleased really,just found it a little expensive for a hobbyist so will probably do it with other hobbyists next time – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Bruce Riach – 26/07/2019 – Add public reply
11. Very satisfied. Prompt service, user friendly , no negative issues or comments . Thank you . – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Susie Park – 26/07/2019 – Add public reply
12. • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Neil Whittaker – 26/07/2019 – Add public reply
13. Fast efficient service, Phone and Lab Staff, pleasant and Helpful. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Don – 26/07/2019 – Add public reply
14. Very happy and you were very helpful – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Ian – 26/07/2019 – Add public reply
15. Thanks Analytica. Honey test results returned within a couple of days. Great service. Will be back. Cheers. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Jeremy – 26/07/2019 – Add public reply
16. • 9/10 – How would you rate our turnaround time?
    • 6/10 – How would you rate us on value for money?

    Aaron Tasker – 26/07/2019 – Add public reply
17. Excellent service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Lewis hill ( renovate right) – 26/07/2019 – Add public reply
18. Great service, speedy response, friendly front staff, well done – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Rebecca – 26/07/2019 – Add public reply
19. Overall I have no problem, I know sometimes you get busy, but probably due to back logs Anyways I am happy – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Rich Wheelans – 26/07/2019 – Add public reply
20. Very. I delivered the item at 10pm and then had the results I think by 8:30am the next day!! Amazing service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Barrie Griffiths – 26/07/2019 – Add public reply
21. • 9/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    Greg Thompson – 26/07/2019 – Add public reply
22. I was very pleased as I did not understand some of the forms but the staff at Analytic were very helpful. This is what makes a good experience. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Brendan Davis – 26/07/2019 – Add public reply
23. Very satisfied – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Doug – 26/07/2019 – Add public reply
24. I was quoted one price then charged a higher price to then question this and be charged the original price (re: not needing the result immediately). Overall, good service – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Victoria – 26/07/2019 – Add public reply
25. I'm happy with the result and service, thanks! – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Willow McPike-Kapila – 26/07/2019 – Add public reply
26. • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Craig Taylor – 26/07/2019 – Add public reply
27. Very satisfied – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Sandra Bell – 26/07/2019 – Add public reply
28. Being a new beekeeper and new to honey testing I was most impressed with the helpful advice I received in response to my queries. The team at AL were happy to explain the different tests and help me choose which ones I required. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Renee – 03/05/2019 – Add public reply
29. We have always had a professional and efficient service for the Analytica team. – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Chris Bowman – 28/04/2019 – Add public reply
30. • 10/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Frans John Laas – 24/04/2019 – Add public reply
31. Good service, good turnaround time, reports with results straightforward and self-explanatory. Only constructive comment follows a "fail" after tutin testing of a composite that included samples from a number of our club members. Upon re-testing it would have been preferable for our club not to be invoiced the cost of individual re-testing as this is requested by individuals (not by the club). Analytica was contacted and has promplty remediated the situation - thank you! – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    Catherine Moisan (Nelson Beekeepers club) – 22/04/2019 – Add public reply
32. Good. I didn't realise how expensive the toxic report would be very necessary though – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 5/10 – How would you rate us on value for money?

    Peter Mackay – 19/04/2019 – Add public reply
33. Could not fault anything – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Leigh – 18/04/2019 – Add public reply
34. Very. Operator was very helpful and informative. Turnaround was slow - a week or more, but not really a problem. Report was clear and easy to read. – Please tell us how satisfied you are with us overall?

    • 3/10 – How would you rate our turnaround time?
    • 6/10 – How would you rate us on value for money?

    Jason Simpson – 17/04/2019 – Add public reply
35. Very satisfied – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Noel Watson – 17/04/2019 – Add public reply
36. Great communication,will definitely use again! – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Karen – 17/04/2019 – Add public reply
37. Very happy with customer service – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Phil – 17/04/2019 – Add public reply
38. Bay of Plenty Beekeeper Group has done a series of 5x composite tests with members pooling their samples. Analytica has been great to deal with and provided a totally awesome service. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Chris – 17/04/2019 – Add public reply
39. Very satisfied, great communication over email, forms are easy to understand and complete and turnaround time was as stated, would definitely recommend to my hobbyist beekeeper friends – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Flora Tavish – 17/04/2019 – Add public reply
40. Excellent responses from your sales team - this was our first time doing this so we had quite a few questions. Great service. – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 5/10 – How would you rate us on value for money?

    Christine Taylor-Agnew – 17/04/2019 – Add public reply
41. Very good so far – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    John parsons – 17/04/2019 – Add public reply
42. Satisfied - thank you for your service – Please tell us how satisfied you are with us overall?

    • 8/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Andre – 17/04/2019 – Add public reply
43. Excellent. First time testing and impressed! – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Lois – 20/03/2019 – Add public reply
44. Very. I was not expecting to get the results so quickly and was very keen to start eating our honey. So thanks. Results were easy to follow being our first time. – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 7/10 – How would you rate us on value for money?

    Michelle – 15/03/2019 – Add public reply
45. It’s great haveng a one stop shop for all of our honey tests. Some of the tests seem to take over the expected TAT which can be frustrating especially this season. – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Susan – 14/03/2019 – Add public reply
46. • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Nick Wormald – 14/03/2019 – Add public reply
47. very good service – Please tell us how satisfied you are with us overall?

    • 9/10 – How would you rate our turnaround time?
    • 9/10 – How would you rate us on value for money?

    Ming Huang – 13/03/2019 – Add public reply
48. very satisfied – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 10/10 – How would you rate us on value for money?

    Jeff Cole – 13/03/2019 – Add public reply
49. I have found your service satisfactory. There are clear directions for sending and receiving samples. Bit slow booking in the last test I ordered. Overall, good. – Please tell us how satisfied you are with us overall?

    • 7/10 – How would you rate our turnaround time?
    • 6/10 – How would you rate us on value for money?

    Rob MacKenzie – 13/03/2019 – Add public reply
50. Extremely satisfied. Price is an 8/10 only because I can’t say 10/10 or I’d never get a better rate haha ;) – Please tell us how satisfied you are with us overall?

    • 10/10 – How would you rate our turnaround time?
    • 8/10 – How would you rate us on value for money?

    Nathaniel Hamilton – 13/03/2019 – Add public reply

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